Solutions Engineer

Job Description

The ideal candidate for this job will have specific experience with Storage Management software (ie. TSM), UNIX and Intel servers, enterprise class storage (IBM, EMC, NetApp) and virtualization experience (VMWare VCP certified) with excellent customer service qualities. Strong interpersonal and communication skills as well as a professional and pleasant demeanor are a requirement. Implementing client solutions and a willingness to ensure client satisfaction is critical.

Job Responsibilities

  • Experience implementing Storage and Storage Management solutions
  • Implementing and configuring back-up solutions across various processing platforms in our customers environment and ensuring they meet/exceed their backup requirements
  • Apply data-management best practices and advanced disaster recovery concepts
  • Configuration management and capacity planning, client installations, software upgrades and patch installations, hardware installations, and disaster recovery test support
  • Knowledge of the backup and recovery processing cycle (copy pool creation, space reclamation, migration) and the ability to manipulate these activities
  • Good problem solving and analytical skills
  • Excellent customer service skills with the ability to respond promptly, professionally and accurately to customer issues and questions, handle difficult situations and maintain composure and quality service
  • Ability to multi-task and work under dynamic conditions and constraints with minimal supervision

Email your resume to